Privacy Policy

March 27, 2023

We at Citiscope Medical Staffing, L.L.C. (together with our affiliates, “we”, “our” or “us”) and are strongly committed to complying with all applicable privacy and security laws and regulations, including the applicable aspects of the federal Health Insurance Portability and Accountability Act (HIPAA) to keep secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use our website and services (collectively, “Services”). The policy extends to all parties involved, including patients, mobile phlebotomists who provide services through our platform, and individuals interested in becoming a mobile phlebotomist. Our use of that data is governed by our customer agreements covering access to and use of those offerings. By accessing and utilizing Citiscope’s website, you are acknowledging and agreeing to abide by our privacy policy, terms of service, and any potential future revisions.


1. Information we collect

Personal Information:
  • Patient Personal Information: As we provide services to our patients, we gather important personal details such as their Name, Address, and Date of Birth, along with other information that is classified as Protected Health Information (PHI). This information also includes data that describes the diagnosis and treatment of one or more health conditions associated with the services we are providing.
  • Aspiring Employee and Current Employees: By enrolling to become a Citiscope Mobile Phlebotomist, you furnish us with your personal details such as your name, address, phone number, email, and certification expiration date. Additionally, we will collaborate with a credible third-party background verification service provider of your selection and share the information with them.
Payment Information:
  • In order to process payments, patients provide their credit card details. However, Citiscope takes measures to safeguard your data by not retaining any payment information on its servers. Instead handled ny third party services such as Stripe, Square and Paypal.
  • For payment processing and tax purposes, Mobile Phlebotomists provide their banking details and tax information.


2. How we use the information received

  • Have direct communication with both patients and mobile Phlebotomists such as calling to confirm booking.
  • Deliver assistance to customers and handle any problems related to the services.
  • Assist in carrying out transactions, services, and processing payments.
  • The information is provided to the designated phlebotomist who will perform the requested services for the patient.
  • Notify patients and Mobile Phlebotomists via phone calls, emails, text messages, and push notifications regarding administrative purposes and service reminders such as appointment date and status, seasonal and birthday wishes.


3. Data security

Citiscope employs a secure data encryption system for transmission, which utilizes SSL (Secure Socket Layer) technology to safeguard all confidential information provided by patients, Mobile Phlebotomists, and potential new visitors. Citiscope consistently updates and enhances its security measures to ensure protection. However, it is important to note that while Citiscope strives to use reliable methods to safeguard your Personal Information, no transmission method over the Internet or electronic storage can be completely secure. Hence, absolute security of your Personal Information cannot be guaranteed.


4. Service providers

We may engage third-party companies and individuals to aid in facilitating and delivering our Service, provide Service-related services, or help us analyze how our Service is used. These third-party entities are given access to your Personal Information exclusively for the purpose of completing the assigned tasks on our behalf and are required to refrain from disclosing or using it for any other intent.

5. Links to other websites

Our Service may have links to websites that are not operated by us. If you click on a link to a third-party site, you will be taken to that site. It is highly recommended that you read the Privacy Policy of every website you visit. We have no authority over, and are not liable for the content, privacy policies, or actions of any third-party sites or services.


6. Children’s Privacy

Our Service is not intended for individuals under the age of 18 (“Children”). We do not deliberately gather personally identifiable information from anyone under 18 years old. If you are a parent or guardian who knows that your child has given us Personal Information, kindly inform us. In the event that we become aware that a child under 18 has submitted Personal Information, we will promptly delete such information from our servers.


7. How to delete your Profile

  • Sign-in to your account
  • Click Accounts, then click Customer Panel.
  • Select Profile in the popup window.
  • Click Delete My Profile  select then select  Yes.


8. Contact Us

You can contact us at any time if you have any questions or feedback regarding this Privacy Policy, your personal information, our information-sharing practices, or your preferences about your information. Our customer support team can be reached at 833-726-7325 or through Please do not hesitate to contact us.



Alpha Rd Dallas 5955, Texas 75240, US.

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+1 833-726-7325

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