March 27, 2023
1. Information we collect
- Patient Personal Information: As we provide services to our patients, we gather important personal details such as their Name, Address, and Date of Birth, along with other information that is classified as Protected Health Information (PHI). This information also includes data that describes the diagnosis and treatment of one or more health conditions associated with the services we are providing.
- Aspiring Employee and Current Employees: By enrolling to become a Citiscope Mobile Phlebotomist, you furnish us with your personal details such as your name, address, phone number, email, and certification expiration date. Additionally, we will collaborate with a credible third-party background verification service provider of your selection and share the information with them.
- In order to process payments, patients provide their credit card details. However, Citiscope takes measures to safeguard your data by not retaining any payment information on its servers. Instead handled ny third party services such as Stripe, Square and Paypal.
- For payment processing and tax purposes, Mobile Phlebotomists provide their banking details and tax information.
2. How we use the information received
- Have direct communication with both patients and mobile Phlebotomists such as calling to confirm booking.
- Deliver assistance to customers and handle any problems related to the services.
- Assist in carrying out transactions, services, and processing payments.
- The information is provided to the designated phlebotomist who will perform the requested services for the patient.
Notify patients and Mobile Phlebotomists via phone calls, emails, text messages, and push notifications regarding administrative purposes and service reminders such as appointment date and status, seasonal and birthday wishes.
3. Data security
Citiscope employs a secure data encryption system for transmission, which utilizes SSL (Secure Socket Layer) technology to safeguard all confidential information provided by patients, Mobile Phlebotomists, and potential new visitors. Citiscope consistently updates and enhances its security measures to ensure protection. However, it is important to note that while Citiscope strives to use reliable methods to safeguard your Personal Information, no transmission method over the Internet or electronic storage can be completely secure. Hence, absolute security of your Personal Information cannot be guaranteed.
4. Service providers
5. Links to other websites
6. Children’s Privacy
Our Service is not intended for individuals under the age of 18 (“Children”). We do not deliberately gather personally identifiable information from anyone under 18 years old. If you are a parent or guardian who knows that your child has given us Personal Information, kindly inform us. In the event that we become aware that a child under 18 has submitted Personal Information, we will promptly delete such information from our servers.
7. How to delete your Profile
- Sign-in to your account
- Click Accounts, then click Customer Panel.
- Select Profile in the popup window.
- Click Delete My Profile select then select Yes.
8. Contact Us